This Privacy Policy explains how Couple360 (“we,” “our,” or “us”) collects, uses, and protects your personal information when you use our App.
12. Information We Collect
Account Information: Email, username, and password.
User Content: Photos, messages, journals, and status updates.
Location Data: If you grant permission, we may collect and process your location information to enable features such as relationship maps and shared memories.
Device Information: Device type, operating system, and app usage statistics.
Cookies & Tracking Technologies: If you use our web-based services or if the App integrates third-party SDKs, we may collect information through cookies, mobile identifiers, or similar technologies for analytics and service improvement.
13. How We Use Information
Provide and improve our services.
Personalize your experience.
Enable core features such as photo sharing, journals, maps, and location-based memories.
Ensure security and prevent fraud.
Comply with legal obligations and enforce our Terms of Use.
14. Sharing of Information
We do not sell your data. We may share data only:
With service providers (e.g., cloud storage, analytics, map providers) that help us operate the App.
If required by law or legal process.
To protect the rights and safety of our users.
CCPA Notice: In compliance with the California Consumer Privacy Act, we confirm that we do not sell your personal data. California residents may request disclosure of the categories of information collected and shared.
15. Data Storage and Security
Your data is stored securely using industry-standard practices.
We retain your data only as long as necessary to provide the service.
You may request deletion of your account and associated data at any time through the in-app account settings or by contacting us directly.
Data Storage and Cross-Border Transfers
Your personal data is primarily stored on servers located in the United States, and may also be processed in the European Union to ensure service availability, reliability, and compliance with applicable laws.
For technical support, analytics, and content delivery purposes, some information may be transferred to trusted service providers in other regions.
We do not transfer sensitive categories of personal data (including precise location, financial information, health information, or private communications) to jurisdictions with data protection laws that are not considered adequate, such as China.
When cross-border transfers occur, we implement appropriate safeguards, such as Standard Contractual Clauses (SCCs) and equivalent legal mechanisms, to protect your information in line with GDPR, CCPA, and other applicable regulations.
16. Your Rights
Depending on your jurisdiction, you may have rights to:
Access, update, or delete your personal data.
Withdraw consent for processing (including location services).
File complaints with a data protection authority.
California Residents: You have the right to request access to your data, request deletion, and request information about how your data is shared, consistent with the CCPA.
17. Children’s Privacy
Our App is not directed to children under 16. We do not knowingly collect information from children under this age.
18. Changes to this Policy
We may update this Privacy Policy from time to time. The revised version will be posted in the App with an updated “Effective Date.”
19. Contact Us
If you have questions about this Privacy Policy or your data, please contact us at: lufiancouplelabs@gmail.com